Important Changes Coming to Toll-Free Number Registrations 💬
1764880200000
Starting January 1, 2026, three new fields will be required when submitting toll-free verifications:
Business Registration Number (BRN) - Your company's EIN or other government-issued identifier
Issuing Country of Business Registration - Where your business is legally registered
Entity Type - Your business classification (Public Profit, Private Profit, Non-Profit, Government, or Sole Proprietor)
Will This Affect You?
Already verified numbers are not affected, and no action is needed.
Now through Dec. 31st, 2025 the listed fields above are optional, however we recommend including them in any newly submitted toll-free verifications.
Starting Jan. 1st, 2026, these fields will be mandatory for all new toll-free verifications.
These requirements are part of industry-wide efforts to reduce spam and phishing, improve message deliverability, and build carrier network trust by ensuring businesses are properly verified and compliant. If you have any questions, please submit a support ticket to connect with our team.
Still Need Help? Contact our team at[email protected].
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