Subscribe to updates🔹Call Fabric: Allow CXML Scripts and CXML Webhooks to be assigned as Fax Handlers
🔹AI Agents: Additional error information now included within call logs.
🔹Datasphere API Update: New endpoints to list, retrieve, and delete chunks for a document — Developer Docs Coming soon!
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🔹AI Agent Conversation Logs: AI conversation logs can now be exported in JSON format for deeper analysis and insights.
🔹Smoother & Smarter Interface: Several changes made to the UI — make navigating your SignalWire Space even easier!
When creating new resources, you will find a fresh, clean design. Lists now default to last updated time, include SIP registration timestamps, and feature tooltips for better clarity.👇
🔏 Add a password to SIP endpoints for extra security!
🔹Pricing Transparency:The logs now provide a detailed breakdown of all cost components within a space.
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🔹Introducing the Click-to-Call Widget Builder:Create and manage communication widgets directly from your dashboard. Set up buttons that trigger audio calls, video rooms, or AI Agent interactions. The new interface supports all devices and can be customized to match your needs.
🔹Enhanced AI Agent Selections:We've expanded our voice options for AI Agents! You'll now find a broader selection of high-quality voices to choose from in a streamlined interface.
🔹Updated Datasphere Database:We've optimized the Datasphere systems to provide you with better overall performance.
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What's New:
⚬ One-click WebRTC widget for instant voice and video calls
⚬ Zero custom development required - just embed and go
⚬ Full integration with your existing SignalWire resources
⚬ Works with PSTN, SIP, AI Agents, and custom workflows
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🔹Dashboard Improvements: Be on the lookout next week for new Click-to-Call (C2C) widget with advanced address picker! Make it easy to create, manage, and configure Click-to-Call widgets, all from within the new tools menu.
🔹AI Agent Enhancements:Build a new AI Voice Agent with improved configurations. New frequency and location penalty controls allow for more precise behavior in the post prompt actions. Adjustments made to the language libraries make it easier to select from several languages libraries and genders.
🔹Routing and Recording Updates:Relay recordings are now available within the logs menu of your dashboard and SMS routing now supports alphanumeric “FROM” numbers.
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What’s New in Your Dashboard – Explore this weeks updates and releases! 🔎
🔹Improved Resources Management: Simplification is coming to your SignalWire Space! Continuous improvements will be made to the main menu to condense tabs and harmonize the feng shui within your dashboard. The creation, filtering and sorting of resources, like AI Agents, Call Flows, and SIP Endpoints, within your space is also becoming easier, by living all within the “Resources” tab.
🔹AI your way!: A redesigned AI Agent dashboard extends the power of our APIs, making them more accessible. Updated documentation and an improved landing page allow you to explore resources, guides, and product updates for faster implementation.
Visit ai.signalwire.com
🔹New Subscriber Resource: Create and manage user accounts for apps and services, unlocking more flexibility for custom applications.
Learn how to manage SignalWire Resources
🔹Domain Apps Updates: You can now call a domain app directly from the user portion of the interface
🔹Dev Friendly Features:
<pay> Verb: Add PCI-compliant credit card processing to your applications with this powerful new verb.
Webhook Support: More flexible ways to return CDR records, enhancing the control and monitoring of call data.
Opus Codec Voice Calls: Accurate billing for Opus codec calls.
Video Calls: Full billing support now included for video calls.
Take your project to the next level with these latest releases and enhancements!
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What’s New in Your Dashboard – Explore this weeks updates and releases! 🔎
🔹Capabilities API Expansion:Setting visibility for Call Fabric addresses is now available. Managing features and services dynamically using our APIs just got way more flexible!
🔹Messaging Enhancement - RCS Upscaling: RCS (Rich Communication Services) Messaging was designed as a next generation messaging protocol. Adoption within the U.S is finally a possibility and if you missed our latest LIVEWire webinar, “The Future of Business Messaging - Why RCS”, check out the recording for a preview of what’s coming to the world of Messaging.
If you are interested in registering or receiving updates regarding using RCS messaging , fill out our RCS Interest Form to get the latest updates!
🔹Improved Error Feedback for Datasphere API:Users will now receive a clear error message when attempting to submit documents that exceed size limits, ensuring smoother workflows. Check out our new Datasphere UI within your space by navigating to the “Datasphere” Tab from the left hand menu.
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What’s New in Your Dashboard – Explore this weeks updates and releases! 🔎
🔹Enhanced AI Voice Agent API:Our new Extensible AI Agent API allows new features and parameters to be automatically available, enabling your team to build even more responsive and capable AI Agents without delays.
🔹Updated Datasphere Interface (Available within your space soon!):Save time and simplify managing your AI-ready data by utilizing the new Datasphere web UI. Now you can add, delete, and tag (group) documents—enabling faster data organization and more effective AI-powered interactions.
🔹Data Retrieval Improvements:We've improved data storage and retrieval capabilities within Datasphere, so retrieving information is quicker and more efficient then ever! This update optimizes your AI models' ability to access relevant data, improving the quality of responses in customer interactions.
🔹Lower Translation & Transcription Prices: SignalWire’s real-time translation and transcription services are now more competitively priced, allowing you to support multilingual interactions and transcriptions cost-effectively.
🔹Dashboard Navigation Improvements
Updated Sidebar: New nested sub-navigation in the left sidebar for smoother project and settings access.
Unified Space & Project Settings: User and billing settings, along with project and space switches, are now aligned in the left navigation. This layout puts your essential tools front and center, streamlining your workflow.
Voice Log Search Options: You can now search LaML voice logs with ease—filter by either an E.164-formatted phone number or SIP URI, making it simpler to track and review call activity based on the identifiers that matter most to your operations.
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What’s New in Your Dashboard – Explore this weeks updates and releases! 🔎
🔹 SMS/MMS Messaging Updates:Our latest updates to SMS/MMS messaging continue to keep the platform robust and responsive by further enhancing scalability and reliability, allowing for optimized message delivery speed and consistency, especially during high-traffic periods. Users can also expect improved visibility on message statuses.
🔹 Precise Data Retrieval & Storage: Parameters are stored directly within Datasphere, allowing the API to return complete data objects in real-time for contextually rich, accurate responses. By integrating storage parameters with model output, Datasphere equips your AI agents with precise data that’s ready to handle even complex requests seamlessly, empowering real-time adaptability and reducing hallucinations. Learn more about Datasphere API
🔹 SIP, SIP, Hooray!: SIP endpoint resources now include an improved call handler field. This feature now automatically checks and corrects format inconsistencies, while a dropdown menu allows users to conveniently select from current phone numbers for quick and error-free setup. Simplifying the setup process to allow smoother integrations, and control over routing.
Strengthen communication workflows, boost efficiency, and achieve precision in every interaction!
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