Explore this weeks updates and releases! 🔎

Conference Audience Feature Deprecation

The Conference Audience feature has been deprecated and removed as part of ongoing platform modernization efforts.

This change supports improvements to platform stability and enables new regional infrastructure.

Removal of Dashboard Info Panel

The Home Dashboard has a new look! To improve navigation, usability and access to resources the expandable info panel has been removed and you will now see a cleaner, text-based dashboard.

• New dedicated links for Changelog, Support, Docs, and Community resources can be found in the top right menu, Including direct access to the Status page and Documentation links ( that now open in a new window for easier reference)

⚠️ Shutdown of Bahrain RTC POP

The Bahrain RTC POP will be retired on March 27, 2026.

• Calls will automatically route to the next closest available node. No action needs to be taken at this time.

• Any active calls on this node will continue until completion.

Explore this weeks updates and releases! 🔎

✨ Code Editor Toolbar Improvements

The code editor toolbar has been enhanced for easier script management.
You can now copy scripts directly from the toolbar, and read-only editors still provide access to tools like copy and resize.

🧪 New “Click to Test” Button

You can now test resources directly from the browser.
A new Click to Test button on the Resource detail screen lets you initiate a test call without assigning a handler or using an external phone.

Explore this weeks updates and releases! 🔎

🛠 Bug Fixes

Inbound Messages Now Visible in Logs
Inbound messages sent to numbers without a handler assigned will now appear in logs.
Why it matters: Improved troubleshooting and full message visibility.

Phone Number Status Callback Update Restored
Fixed an issue preventing status callback URLs from being updated when a Relay application handler was assigned.
Why it matters: Phone number configurations now update as expected.

FriendlyName Persists via Compatibility API
The optional FriendlyName field now stores correctly when creating numbers through the Compatibility API.
Why it matters: More reliable API configuration.

Explore this weeks updates and releases! 🔎

New Call Quality Metrics

We’ve added Call Quality Metrics to your call details view to help you quickly understand call performance and troubleshoot audio issues. You can now review:

• MOS score (overall audio quality)

• Jitter (audio stability)

• Packet loss & packet stats (network impact on audio)

• DTMF and advanced metrics (helpful for diagnosing keypad/IVR interactions)

These metrics are available on a per-call basis so you can pinpoint what happened and share details with your team faster.

Improved SWML Script Editor
We’ve unified the code editor experience across legacy Spaces and the Call Fabric UI. There is now one editor with improved usability and validation features, including:

• Formatting improvements (multi-line rendering and cleaner defaults)
• Syntax checks for YAML/XML (basic error detection)
• Schema validation for SWML (YAML)
• Resizable editor options
• Default starter content when creating a new SWML Script (no more blank editor)

Explore this weeks updates and releases! 🔎

Improved Campaign Setup Guidance

We’ve improved the tooltips in the managed campaign creation flow to make setup clearer and more intuitive. Tooltips that previously referenced default values now display example values, helping you better understand what inputs are expected as you configure your campaign.

Clearer Keyword Field Examples

We’ve also updated the keyword-related tooltips in the managed campaign creation form. These tooltips now provide example keywords instead of referencing defaults, reducing confusion and making campaign setup faster and easier.

Explore this weeks updates and releases! 🔎

New Features

Unified Conferencing View:
All audio and video conferences are now accessible from a single location in the Dashboard. Users can navigate to Logs → Conferencing to view recent conference sessions in one consolidated list.

Improvements & Enhancements

Enhanced Voice Log Filtering:
The/logs/voicesview now supports filtering by both minute and second, allowing for more precise log inspection and troubleshooting.

Clearer cXML Event Updates:
Event views now provide more transparent details when cXML (LaML) calls are updated via the API. These updates are visible either in the /laml-calls view or the /logs/voices view.

New Cloud Agreement

An updated SignalWire Cloud Agreement will go into place effective January 1, 2026. A user from each Space will need to accept the new agreement starting on January 1, 2026 in order to continue accessing the dashboard. Clicking “I Agree” in the dashboard or otherwise continuing to access or use SignalWire’s services constitutes agreement to the updated SignalWire Cloud Agreement.

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A UI/UX Refresh Boost!
A subtle change can make a world of difference! Cleaner menu alignment, box styling, and improved responsiveness when browser resizing make for less UI noise, and more focus on your builds.

Amazon Polly Voices are Here!
You can now spin up Amazon Polly voices and models right inside the AI dashboard. More lifelike TTS options = better AI Agent interactions out of the box.

Enhanced Payment Failure Errors
Instead of the old generic decline messages, you’ll now see details like “The CVC number is incorrect” or “The card has expired.” No more guesswork, just clear, concise details.

Explore this weeks updates and releases! 🔎

Zero Balance Reminder

To make account management smoother, we’ve introduced a new “Add Funds” banner.

• This banner will now automatically appear in your space when you have a $0.00 balance.

• A direct button within the banner takes you straight to the top-up page, creating a more intuitive and user-friendly flow.

  

Opus Codec Variants are Now Available

We’ve expanded support for the OPUS codec with new variant options in the codec pages.

• For existing customer spaces, OPUS will not be the default selection, but you can now choose from the newly available variants directly in the UI.

• For newly created customer spaces, OPUS variants are automatically selected by default, ensuring the best audio experience from the start.

  To see if you have OPUS selected, go to My Resources < SIP < open a SIP Resource < Scroll to the section "Codecs and Ciphers"< Select "Custom Codecs"

Explore this weeks updates and releases! 🔎

Community, Docs, and Support — One Click Away!

Click the expand caret (to the right side of the screen) to unlock quick access to our Discord community, developer documentation, and support portal — including ticket submission and tracking.
Always available from anywhere in your SignalWire Space.

Updated Logs UI

We've improved how IDs are displayed—Call ID, Message ID, and others are now clearly labeled by type. Easier debugging, faster API work, and smoother support.